C.B.N.'s Mobile Day Spa

Mobile Relaxation - We Come to You! 
Tel: (877) 517-9271
Serving NJ, NY & CT Areas

Frequently Asked Questions

What services do you provide?

We provide skin analysis, facials, including anti-aging, massage therapy and hand treatments. We provide services for one-on-one appointments, spa parties as well as corporate events.  We do not provide manicure and pedicure services.

Why choose a mobile spa?
We cater to those wanting the spa experience in the comfort of their own home, office or location of their choice.  It is a unique way to experience the luxury of a spa in a more comfortable and personal setting of your own design.  We can create a spa atmosphere anywhere.  Everything is supplied including massage chair/table, linens, facial chair, cloths, candles, music - everything needed for a unique spa experience is provided.

Do you have a location I can come to?
No. We provide mobile spa services only.  We travel to your home, office or location of your choice.

What areas do you service?
We currently service the following areas:  New York, New Jersey and Connecticut.

What is a spa party?
A spa party is the perfect way to treat yourself and your family/friends to unique spa services in the comfort of your own home, office of location of your choice. Choose from packages, spa stations or customize your own.

What should I do to prepare for a spa party?
Depending on the services scheduled, therapists will arrive between 30-60 minutes prior to scheduled start time to allow adequate set up time.  Please make sure that there is appropriate space for us to set up stations for each treatment.  As a precautionary measure, during spa parties, please keep all pets and children in other rooms to avoid any contact with candles or other products that may be harmful.

What types of spa parties do you offer?
We provide spa parties for any occasion.  A few examples of occasions for spa parties are: Bachelorette Parties, Girls' Night-In, Sweet 16.  We also provide spa parties for "tweens" and teens, ages 6-16.

How far in advance do I need to book services, packages or parties?
We ask that reservations be made at least five (5) days in advance for spa services up to 10 people and at least two (2) weeks in advance for groups exceeding 10 people.

Please note, an event booked less than the time periods mentioned above will incur a last minute surcharge.  This is due to additional costs of executing last minute events. Last minute booking surcharges will be applied over regular pricing as follows:  1-2 people:   $10; 3-5 people:   $25; 6-10 people: $50; Groups exceeding 10 people: $100.

How do I book an appointment?
Reservations can be made by phone at (877) 517-9271.  Appointments can also be reserved using our online booking.

What are your online booking policies?

A valid credit card is required to book your appointment.

Your card will not immediately be charged.  Please note, your appointment will be scheduled into our calendar, but is not guaranteed until a 50% deposit has been processed.  Balance must be paid in full at least five (5) business days prior to date of service.

It is important to contact us after receiving your confirmation email to discuss the details for your services (i.e., location, number of people, travel fees, etc.) to complete the booking process.

Online appointments may not be canceled online.  You must contact us directly at (877) 517-9271.

In the event you must cancel your reservation for any reason, deposits and payments applied to packages are nonrefundable, unless we are able to rebook the event date for equal or greater value, in which case all monies will be refunded minus a 10% Cancellation Fee (of the entire booking amount).

What forms of payment do you accept?

Visa, MasterCard, Discover, American Express, Personal/company checks (allowed at least ten (10) business days prior to service), SpaFinder Gift Cards/Certificates and Spa Week Gift Cards/Certificates.

What is your cancellation policy?
In the event you must cancel your reservation for any reason, deposits and payments applied to packages are nonrefundable,  unless we are able to rebook the event date for equal or greater value, in which case all monies will be refunded minus a 10% Cancellation Fee (of the entire booking amount).

Do you offer gift certificates?
Yes.  We offer instant gift certificates online.  Design your gift certificate, preview it, and then send or print it immediately.  It's fast and easy!  

Do you have a Referral Program?
Yes.  We have a Referral program where you can earn $10 off a future service for each referral.

Is there a setup fee?
Yes.  There will be a $10 setup fee applied to groups of 1-4 people; $15 for groups of 5-9 people, and a $25 setup fee will be applied per bookings for groups exceeding 9 people.

Are decorations included?
Flameless candles are provided at no additional charge upon request.

Are gratuities included?
All spa treatments include gratuities.  In appreciation for outstanding service, additional gratuities may be given to the staff at your discretion.

What if someone is late?
To avoid overtime charges, scheduled appointments are recommended and notice should be given to guests to arrive on time for their appointments.  Although the staff will do what they can to accommodate late arriving guests, it is not always possible for the staff to provide the entire appointment time.